Effective Date: 01 August 2025
Last Updated: 01 August 2025
1. Introduction Tech and Travel Solutions Ltd ("we," "our," or "us") operates Britishairtravel.com (the "Service"), an online air ticketing platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect In an industry often characterized by complexity and hidden fees, we recognized the need for a transparent, user-friendly platform that truly serves traveller’s needs. British Air Travel was born from the understanding that booking flights should be straightforward, reliable, and tailored to your unique travel requirements.
Since our inception, we've helped thousands of travellers discover the world before we started to use this comprehensive flight booking platform. What started as a vision to simplify air travel has evolved into a trusted service that connects you to destinations across the globe.
2.1 Personal Information When you book flights or create an account, we collect:

• Full name (as required for airline tickets)
• Email address and phone number
• Date of birth and gender
• Passport/ID information
• Payment card details
• Billing and contact addresses
• Travel preferences and special requirements

2.2 Booking Information

• Flight search queries and preferences
• Booking details and travel itineraries
• Seat selections and meal preferences
• Travel companion information
• Special assistance requests

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookies and similar tracking technologies
• Website usage data and analytics
• Location data (if permitted)

3. How We Use Your Information We use your personal information to:

• Process flight bookings and issue tickets
• Communicate booking confirmations and updates
• Provide customer support services
• Process payments and prevent fraud
• Comply with legal and regulatory requirements
• Send marketing communications (with consent)
• Improve our services and user experience
• Conduct analytics and research

4. Information Sharing and Disclosure 4.1 Third-Party Service Providers We share your information with trusted third parties who provide essential services:
Airlines and Travel Partners:

• Your booking information is shared with third parties and airlines to issue tickets and provide travel services
• Information may be shared with airport authorities and immigration services as required

Payment Processors:

• Payment information is processed by secure third-party payment gateways
• We do not store payment card details on our servers so it is not required to have a PCI DSS accreditation.

Technology Partners:

• Our platform utilizes third-party booking systems and APIs
• These partners process your information to facilitate bookings and provide services
• All partners are contractually bound to protect your information

Other Service Providers:

• Email service providers for communications
• Analytics services for website improvement
• Customer support platforms
• Fraud prevention services

4.2 Legal Requirements We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

5. Data Security We implement industry-standard security measures including:

• SSL encryption for data transmission
• Secure data storage with encrypted databases
• Regular security audits and monitoring
• Access controls and staff training
• PCI DSS compliant third party service provider for payment processing using

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers Your information may be transferred to and processed in countries other than your residence, including:

• Countries where our third-party service providers operate
• Destinations you are traveling to (for immigration/customs purposes)
• Countries where airlines and their partners are located

We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other legally approved transfer mechanisms

7. Data Retention We retain your personal information for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Typically, we retain:

• Booking information: 7 years (for accounting and legal purposes)
• Account information: Until account deletion is requested
• Marketing data: Until you opt out or withdraw consent

8. Your Rights and Choices Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact us at [privacy email].
8.1 Marketing Communications You can opt out of marketing communications by:

• Clicking "unsubscribe" in our emails
• Contacting our customer support
• Updating your account preferences

8.2 Cookies and Tracking You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. 9. Children's Privacy Our Service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately. 10. Third-Party Links and Services Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies. 11. Updates to This Privacy Policy We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications (for material changes)
• Displaying prominent notices on our platform

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy. 12. Contact Information For questions about this Privacy Policy or our privacy practices, use contact us page or email at privacy@britishairtravel.com